Careers

Why Join the LexBlog Team?

LexBlog is powered by the desire and commitment to create long-lasting fans for our life's work and 100% client satisfaction. We offer talented and motivated people the opportunity to do great work and develop 21st century skills in a dynamic, growing and profitable company.

We're looking for unique teammates to join us: people who love all things Internet, blogs, amd social media, and have that special knack or gift with people with natural relationship development skills.

Current Openings:

Controller

Mission

The mission of the Controller is to manage LexBlog’s fiscal success, ensuring accurate, timely and complete financial information and to establish financial and operational priorities. As a member of the management and operational team, the Controller will also drive continuous improvements to departmental processes to increase productivity, enhance the customer experience, and reduce costs and risks through operational and technology enhancements.

Financial Outcomes

  1. Month is closed and accurate financial information is reported by the 10th of the month.
  2. General Ledger and Sub Ledgers are managed, monitored and reconciled so as to reflect accurately the financial and operational results of the company.
  3. Financial data and systems are integrated into the Company’s CRM solution.
  4. Manage the Accounts Receivable and Collection process to keep total Accounts Receivable balance under 45 days of Sales.
  5. Financial records are maintained in accordance with GAAP unless agreed upon; such deviations from GAAP are identified, quantified and reported on.
  6. Develop annual budgets, multi-year projections and interim forecasts on an annual or as-needed basis.

Operational Outcomes

  1. Track and review analyses of blog launches, process flow, fixed and variable costs, operations and forecast data to determine the progress of the departments toward stated goals and objectives.
  2. Identify operational inefficiencies across the organization and drive continuous operational improvements.
  3. Assess the financial ramifications of strategic initiatives, balancing strategy and business objectives with client experience requirements.
  4. Develop relationships with bankers, potential investors and strategic partners and recommend appropriate funding sources.
  5. Develop and publish management and sales metrics on a weekly and monthly basis.

Competencies

  • Strong analytical capabilities and understanding how to analyze business services and translate into action items to drive operational performance.
  • Excellent strategic, analytical and problem-solving skills.
  • Attention to detail.
  • Communication, leadership, and ability to drive change.
  • High level of comfort in a small, fast pace organization with minimal established processes.
  • Ability to maintain composure and remain articulate under pressure.
  • Willing to question the status quo.
  • Interest in social media and online publishing.

Qualifications

  • Accounting Degree required, CPA preferred.
  • Requires a minimum of ten years of experience in a financial leadership position.
  • Experience managing business to fiscal success through revenue and EBITDA.
  • Successful track record of maximizing cash flow by managing metrics such as interest expense, DSO, DPO.
  • Experience reviewing accounting processes and implementing best practices for entity scaling to $5M+.
  • Experience managing ERP (QuickBooks) and CRM (SalesForce) systems preferable.

Company Values

  1. Be Frugal
  2. Give Nothing But Your Best
  3. Be Honest, Open and Frank
  4. Make an Impact
  5. Live in the Shoes of the Client
  6. Above All, Have Fun

Interested parties should submit their resume and salary requirements to jobs@lexblog.com. 

 LexBlog is an equal opportunity employer.

Client Support Specialist

The Client Support Specialist delivers 100% client satisfaction to LexBlog clients by providing timely product support by telephone and email.

Duties and Responsibilities

  • Answer phone and email support questions in an easy to understand way, with limited use of technical jargon, including but not limited to:
    • Set up Author Accounts as requested by clients or by Project Management team
    • Manage and support e-mail notification and RSS systems
    • Implement minor design changes to blogs
    • Resolve technical issues such as problems adding posts, editing posts, and other miscellaneous client requests
    • Provide client support for blogging strategy
  • Respond to all client service requests within 24 hours
  • Gather and convey customer feedback to web developers and designers to help improve product functionality and usability
  • Provide customer-facing documentation, including online FAQ’s, How-to Guides, and Help Videos
  • Provide QA/Testing for product upgrades/enhancements as needed
  • Provide entry-level backup support for IT team as needed
  • Escalate Tier 2 issues as needed to IT/Dev team, while continuing to manage client-facing communications.

The successful candidate will have exceptional written and oral communication skills since they will routinely communicate with LexBlog clients by phone, email, and occasionally in person. Requires strong organization skills and attention to detail and timely follow-through. Proficient computer skills and able to navigate the Internet is a must; specifically experience with blogging platforms (WordPress or Movable Type a plus) and familiarity with CSS and HTML.

The LexBlog team and our clients live on the Internet and rely on the Internet as a practice/business development tool for creating word-of-mouth and relationships. As a result, this position requires strong working understanding of the potential of Internet and social networking. LexBlog also distinguishes itself from larger companies by our client care, so we are looking for someone passionate about client service. Integrity must be integral to your core.

We pride ourselves in creating a fun, positive and rewarding environment. If you're excited about participating in a company that is on the cutting edge of social media and being part of one of the most respected blog networks in the US, please reply to this posting with your resume (subject line Client Support Specialist) along with salary requirements to jobs@lexblog.com. 

LexBlog is an equal opportunity employer.