Shauna Causey, Social Media Club Seattle President, Explains Using Personality to Relate to Customers Through Social Media

During lunch at Avvo, social media rockstar Shauna Causey (@ShaunaCausey) dropped in to impart some of her hard earned knowledge on utilizing social media.  The President of Social Media Club Seattle, Shauna Causey has consulted with companies like Nordstrom’s and Comcast on their approach to engaging with their customers through social media. After her presentation, Ms. Causey talked with LXBN TV on goal-driven social media strategies, finding your comfort-zone with different social media platforms and the “journey” of social media use.