This post was also written by Amy S. Mushahwar.
In last week’s all-day Robocall Summit at the Federal Trade Commission (“FTC”), representatives of the FTC and the Federal Communications Commission (“FCC”), and the Indiana Attorney General, repeatedly referenced their frustration in the face of a constantly multiplying number of consumer complaints regarding unwanted robocalls and their inability, as regulators, to stay ahead of the “bad guys” in an increasingly digital world. The FCC’s Chief Technology Officer lamented that “automation has been all on the side of the bad guys. …Law enforcement operates in the analog world.”
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