As the legal industry moves out from under the shadow of the recession, some things will never go back to the way they were.  Cutting costs, providing better services, and changing the way clients are billed are just the tip of the iceberg.  Pepper Hamilton’s Director of Strategic Planning and Project Management took a few minutes to talk to LXBN TV after his panel discussion, and discussed how firms are defining value and moving the billable hour from the front lines to behind the scenes.