Like all businesses, law firms can struggle with turning a potential customer into a client. At Intake Academy, founder Ryan Pitz and his team help lawyers with the client acquisition process. From identifying key performance indicators to assessing personnel, Intake Academy develops a program tailored to each firm. The LXBN TV crew talked with Pitz at Lawyernomics 2013 about his company, and the course of action they lay out for law firms.