The Financial Ombudsman Service (FOS) has published the latest issue of its newsletter – Ombudsman news issue 142. This issue contains:
- an update on the FCA’s payment protection insurance (PPI) awareness campaign and highlights the common questions the FOS hears from people looking to complain about PPI;
- FAQs and case studies on PPI;
- complaints statistics for the second quarter of the 2017/2018 financial year; and
- a Q&A about the role the FOS plays with travel companies.
View FOS ombudsman news – issue 142, 24 October 2017