Lawyers are often faced with client who have unreasonable expectations about the legal process, and what it can do to solve their problems. When a lawyer is working both with a client, and with a firm superior, the unreasonable expectations can be dual. The firm member supervising the work can also be unreasonable in her expectations of the work. As a solo, I learned early on to try to discern the expectations of a prospective client, and to determine whether they were reasonable. Better to nip it in the bud, and decline the representation, than to invest time and money in, and realize that there is nothing the legal system can ever do to satisfy the client. Food for thought.

Expectations