When a prospective client visits your website, the most important item on their mental checklist of things to look at, and often the first page they go to, is your “About” page.

They want to know what makes you tick.

What’s your background and how does it help you help me? What makes you different from other attorneys who do what you do? What would it be like to have you as my attorney?

It is the most important page on your site, and you need to get it right.

I’ve talked about what to include in your About page in Make the Phone Ring, and today, I have some additional resources for you.

First are two articles by the same writer at JD Supra. “How to Write an Engaging, Client-Focused Professional Bio” and “Show vs. Tell – How to Create A Strong Lawyer Bio” offer excellent recommendations about content and style and you would do well to consider the author’s suggestions.

Another good resource is this post about using your About page to help differentiate and brand your firm.

One thing these articles don’t mention is whether to write them in the first person or third. Should your About page be written “by” you or “about” you.

Third person is more formal and might be appropriate for your image and style. First person is more personal and relatable and allows you to talk to the reader and may help them see what it would be like to work with you.

Each style has a place and you might even consider using both—a formal bio in third person, followed by a “personal word” from you.

More about what to include on your website

Who are you?