The Oregon Legislature, in House Bill 3373, created the Office of the Taxpayer Advocate within the Oregon Department of Revenue. The new law became effective on September 25, 2021. According to the Oregon Department of Revenue website, the office is open and “here to help.”
The mission of the Office of the Taxpayer Advocate is threefold:
- To assist taxpayers in obtaining “easily understandable” information about tax matters, department policies and procedures, including audits, collections and appeals;
- To answer questions of taxpayers or their tax professionals about preparing and filing returns; and
- To assist taxpayers and their tax professionals in locating documents filed with the department or payments made to the department.