The Federal Communications Commission (FCC) has announced new effective dates for amendments to rules under the Telephone Consumer Protection Act (TCPA) aimed at strengthening consumer protections against robocalls and robotexts. These amendments, published on March 5, 2024, will take effect on April 11, 2025.

As discussed here, highlights of the amendments, include:

  • Consumers may revoke consent to robocalls and robotexts “in any reasonable manner” — including use of the words: stop, quit, end, revoke, opt out, cancel, or unsubscribe.
  • Callers must honor do-not-call and revocation requests “as soon as practicable” — no later than 10 business days after the request.
  • Text-senders may send one text message in response to a revocation request confirming or clarifying the scope of the request within five minutes.

The FCC’s decision follows a comprehensive review and approval process, including input from various stakeholders. The FCC concluded that a six-month implementation period following the publication in the Federal Register was appropriate for these amended rules.

As discussed here, USTelecom — The Broadband Association, had expressed concerns about the proposed enhancements to anti-robocall regulations in a letter to the FCC. USTelecom argued that the proposed rules could inadvertently block legitimate calls, including emergency communications. They emphasized the need for flexibility to adapt to dynamic scenarios, urging the FCC to reconsider the proposed rules to avoid unintended consequences.

Photo of Brooke Conkle Brooke Conkle

Brooke Conkle offers consumer-facing companies compliance counseling and litigation services to help them address federal and state consumer protection laws. Recognizing the challenges facing financial services companies, she provides in-depth analysis of complex issues related to consumer protection and compliance.

Photo of Mark Furletti Mark Furletti

Mark helps clients navigate regulatory risks posed by state and federal laws aimed at protecting consumers and small business, particularly in connection with credit, deposit, and payments products. He is a trusted advisor, providing practical legal counsel and advice to providers of financial

Mark helps clients navigate regulatory risks posed by state and federal laws aimed at protecting consumers and small business, particularly in connection with credit, deposit, and payments products. He is a trusted advisor, providing practical legal counsel and advice to providers of financial services across numerous industries.

Photo of Stefanie Jackman Stefanie Jackman

Stefanie takes a holistic approach to working with clients both through compliance counseling and assessment relating to consumer products and services, as well as serving as a zealous advocate in government inquiries, investigations, and consumer litigation.

Photo of Ethan G. Ostroff Ethan G. Ostroff

Ethan Ostroff’s practice focuses on financial services litigation and consumer law compliance counseling. Ethan is part of the firm’s national practice representing consumer-facing companies of all types in defense of individual and class action claims and counseling them on compliance with federal and

Ethan Ostroff’s practice focuses on financial services litigation and consumer law compliance counseling. Ethan is part of the firm’s national practice representing consumer-facing companies of all types in defense of individual and class action claims and counseling them on compliance with federal and state laws.

Photo of Chris Capurso Chris Capurso

Chris focuses his practice on consumer financial services compliance, guiding clients through the many federal and state laws and regulations that impact consumer credit programs.