Lawyers and Legal Departments are excellent at juggling many different balls in the air, coming at them from a myriad of different angles with complex questions and multiple stakeholders. However, managing all these requests in your head and through multiple channels and across an entire in-house legal team is not scalable and is bound to end badly. If you have no legal intake process, or it is not being used properly, then your intake process is broken!
While matter management software will help you track legal work after you receive a request, improving your legal operations process starts upstream – with an effective and efficient legal intake process.
