FCA puts the spotlight on debt management firms in second thematic review

In 2014 the FCA took over responsibility for regulation of consumer credit. In 2015 it conducted its first thematic review of the debt management sector, looking at commercial and not-for-profit firms that provide debt advice and administer debt management plans. The FCA’s goal was to improve outcomes for customers in what is perceived to be a high risk sector in terms of potential customer detriment. In its 2015 review, the FCA identified significant concerns with…