When it comes to both automation and, more recently, artificial intelligence (AI), much of the emphasis has been placed on things like physical actions (e.g., factory robots) and insights (e.g., “you might also like…”). However, what has been left almost entirely off the table is how both automation and AI can transform the way knowledge workers approach their work at an organizational level. Read more… The post ZERO: Edge-based Productivity Automation for Knowledge Workers – …

Cognitive Productivity Automation or CPA solutions focus on increasing user output while working with existing processes and software. For professional services providers relying on well-paid knowledge workers who have problem-solving and critical-thinking skills and can function independently, higher productivity leads directly to increased profitability. That’s why these organizations are always looking for effective productivity solutions that knowledge workers will actually use. The best of these solutions not only reduce the inefficiencies associated with administrative tasks,…

Garage2Global Business of Law Innovation: Alex Babin, CEO and co-founder of ZERO, a firm devoted to providing AI-powered productivity automation for innovative professional services firms, speaks with Richard Levick and Ian Lipner and Louis Lehot of Foley about their software designed to increase efficiency for professionals when using mobile devices and what’s next in AI innovation for the business of knowledge. Listen here The post Business of Law Innovation – the Garage2Global Podcast appeared first…

“ZERO had transformed itself based not on internal navel study but through actual, in depth conversations with its customers. What ZERO’s customers told it was that ZERO was not an email management software company like it thought. It was, in fact, an automation provider company. What ZERO was really selling and providing—what it was good at— was processes to automate tasks and data.” Read more… The post Duh. It’s Called Listening to Your Customers – …