Hospital brand ambassador programs are growing popularity.   This was the subject of a compelling presentation by Kristen Bowser, Director of Communications and Kelly Kavanaugh, VP and Chief Strategy Officer of Dayton Children’s Hospital. The presentation covered the following areas:  how to implement a brand ambassador’s program  leverage a team of employees to implement and communicate significant changes impacting culture  sustain your brand ambassador program and measure its success The Challenge.  Brand has become of primary …