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QUESTIONS? +1(888) 285-4734 CONTACT US May 2021: Did you know? Hey Case Status users!    Did you know that up until very recently, Guinness was not vegan?    That’s right, Guinness–the beer was filtered, like most traditional cask brews, through fish bladders. It wasn’t until 2016 that Guinness announced that it was no longer filtering their stout through isinglass (fish bladders) and utilizing a new yeast filtration system that allowed them to sell a fully…
QUESTIONS? +1(888) 285-4734 CONTACT US Product Updates and Sneak Peek | May 2021 We are doing everything in our power to ensure that you are well equipped to handle the day to day communication with your clients and giving them that best client experience. May’s Sneak Peek: What we are working on this month Additional & Personal Message Templates Want more control over system generated messages?  Want to customize outgoing messages such as: case on…
QUESTIONS? +1(888) 285-4734 CONTACT US How to Create A Welcome Package For New Law Firm Clients. Research shows that after just one hour, people will only retain an average of 50 percent of the information you presented to them. An initial consultation is your opportunity to create a client connection and bond of trust. What you then need to do is bridge the gap so that your clients feel supported. That means creating a…
QUESTIONS? +1(888) 285-4734 CONTACT US Law Firm Best Practices for Client Communication.   Whenever law firms interact with clients, they’re representing their law firm. Law firm staff are shaping the clients’ impression of the firm and its reputation, so staff must take a lot of care in enhancing the client experience and making sure that communications are clear, effective, and empathetic. While law firms tend to believe that they generally communicate effectively with their…
QUESTIONS? +1(888) 285-4734 CONTACT US Product Updates and Sneak Peek | April 2021 We are doing everything in our power to ensure that you are well equipped to handle the day to day communication with your clients and giving them that best client experience. April’s Sneak Peek: What we are working on this month Additional & Personal Message Templates Want more control over system generated messages?  Want to customize outgoing messages such as: case on…
QUESTIONS? +1(888) 285-4734 CONTACT US March 2021: Did you know? Hey Case Status users!    It’s always the little things in life that make big difference and knowing exactly where every piece of information displays is not only satisfying but also a time saver. The French have a saying, “Mise en Place”, translated as “Everything in Place”, meaning everything has a place and everything belongs in that place and its a vital part of knowing…
QUESTIONS? +1(888) 285-4734 CONTACT US Product Updates and Sneak Peek | March 2021 Hello everyone, It’s your reasonably prudent account manager, Chris , bringing you our March updates and sneak peeks! As 2021 rolls on and things are getting back to normal, most of you noticed in your Key Driver and Usage reports that client messaging is not only trending upwards but out pacing 2020 numbers.  I was so impressed to see client and…
QUESTIONS? +1(888) 285-4734 CONTACT US Case Status + MerusCase = A Winning Combination. For any relationship to be successful, you need solid communication. For attorneys and clients alike, an open line of communication is even more important — it could mean the difference in the outcome of a case.  At Case Status, we’re focused on building strong client connections. We’re the glue between the law firm and the client. But lawyers need to run…
QUESTIONS? +1(888) 285-4734 CONTACT US February 2021: Did you know? Hey Case Status users!    We all know that buying in bulk can save you time and money.  That trip to Costco once a month can eliminate weekly trips to the grocery store, freeing up time that you can spend on more important things, like family and friends. If you know that doing things in bulk in your personal life can save you time, why…