Terminal Outrage: Results of the 2018-19 Dewey B Strategic “Hits and Misses Survey” Bloomberg BNA Realignment Voted “Biggest Miss”
The major takeaway from the 2018-19 Dewey B Strategic Hits and Misses Survey is that consumers of legal information regard 2018 as “a miss.” The problem wasn’t so much the products—although products play an important role in triggering the discontent. The major problem is the behavior of legal publishers. Legal publishing is a mature market and yet vendors expect to grow their profit margins without having a good understanding of what their customers consider to…
