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Survey 2.0 — Telling a Story

By Greg Lambert on August 18, 2008
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I always get inspired whenever I watch a presentation from the TED website. After watching a presentation by Johnathan Harris on collecting and telling stories, I feel that there is a great opportunity for changing the way we collect information. Specifically, I was thinking of how to change the way we do surveys and come back with a way to really tell a story from the results of the survey. You’ll have to forgive me for my stream of consciousness here, but I’ll try to at least bullet-point my thoughts.

  • Create a list of questions just like you would any other survey — say a generic survey on available online resources provided by the library
  • Have the participant create an avatar — no restrictions on the avatar, just point them to a webpage or software that allows them to create an avatar (I’m still trying to find a free/no-registration avatar website… )
  • Instead of rating things on a scale from 1 – 5, create a slider bar that represents the scale of the response. For example, a question could ask “How happy are you with the current set of online resources?” And the scale could start off at “highly depressed” and go to “I’m so happy I nearly wet my pants!”… (or perhaps something more professional if you feel.) If possible, the range should also have a color variation going from blue to red (based on a rainbow scale.)
  • Depending upon the anonymity needed for the survey, you could also track such things as the city, state, and/or region of the respondent. Maybe see if you can capture the environmental variables — hot/cold; cloudy/sunny; day/night etc…

The results of the survey should do at least two things:

  1. Tell a story
  2. Allow the reader of the story to interact

To see a sample of what I mean, you can visit another Jonathan Harris site called We Feel Fine. I’m hoping that I’m just scratching the surface of this idea, and can actually come up with a prototype of this survey method — and then sell it to a big vendor like Thomson Reuters or LexisNexis!!.

Photo of Greg Lambert Greg Lambert

Librarian-Lawyer-Knowledge Management-Competitive Analysis-Computer Programmer…. I’ve taken the Renaissance Man approach to working in the legal industry and have found it very rewarding. My Modus Operandi is to look at unrelated items and create a process that can tie those items together. The overall…

Librarian-Lawyer-Knowledge Management-Competitive Analysis-Computer Programmer…. I’ve taken the Renaissance Man approach to working in the legal industry and have found it very rewarding. My Modus Operandi is to look at unrelated items and create a process that can tie those items together. The overall goal is to make the resulting information better than the individual parts that make it up.

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