Recently, I received an invitation from Adobe to download a review copy of its latest PDF software, Adobe Acrobat X Pro. I downloaded and installed the program and immediately ran into problems.

Every time I tried to start it, it immediately crashed. Sometimes it would stay open for a few moments longer than other times, but consistently, within a matter of seconds, it would crash.

I tried uninstalling and reinstalling the program, this time making sure no other programs were running when I installed it. I even shut down my firewall and virus software. Same problem. I used “system restore” to restore my computer to where it was before the first install and then tried again. Same problem.

When it crashes, I get the message, “Adobe application manager has stopped working.” I am running 64-bit Windows 7.

I contacted the folks at Adobe who replied that they would “take this up with engineering” and get back to me when they had an answer.

I haven’t heard back from anyone. Has anyone else experienced this problem? If so, have you found a work-around?

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