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Credit card complaints

By Alan S. Kaplinsky on August 16, 2011
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In an earlier legal alert and blog post, we questioned the wisdom of some of the questions posed by the CFPB on the credit card complaint portal on the CFPB’s website. One of those questions asked the cardholder if he or she thinks that he or she was the victim of discrimination. I complained about the fact that the CFPB had told credit card issuers that it would not let them know if one of its cardholders accused them of discriminatory conduct. I recently learned that the CFPB has had a change of heart and that it will disclose this information to credit card issuers. Of course, that’s the right thing to do.

  • Posted in:
    Banking, Finance and Securities
  • Blog:
    Consumer Finance Monitor
  • Organization:
    Ballard Spahr LLP
  • Article: View Original Source

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