Happy new year to all!
As can be gathered, my resolution about more regular blog posts, has already gone by the by..
Anyhow, while recharging over the Christmas break, I came across the following article which interested me and takes the often held comparison between health care and the aviation industry, a step further…
Who would have thought the key to better health care was more cheesecake and less individual brilliance on the part of health professionals!
The article got me thinking and if looked at from a systems perspective, almost every case we handle can be seen as a systems design failure, rather than an issue of individual culpability/shortcomings.
I imagine that for health professionals, looking at claims from this perspective takes out most of the personal attack/criticism and may therefore allow more constructive dialogue about seeking to pinpoint causes and most importantly, avoiding error/claim repetition.
More cheesecake I say!