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Valorem is in Wikipedia! How cool is that?

By Patrick Lamb on May 3, 2017
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Sorry, but I just found out that Valorem is mentioned in the Wikipedia entry on Alternative Fee Arrangements. So I have to take a minute to celebrate this “achievement.”

Various firms and corporations are credited with leading the way in AFAs. Leading the charge are corporate clients such as Du Pont, Cisco, and FMC [Technologies]. Corporate clients are looking for a combination of cost savings, cost certainty, and alignment of law-firm interests with corporate interests in avoiding an excess of hours worked—and billed. Law firms such as K&L Gates and Valorem are taking the lead in proposing AFAs.

I feel like my life is now complete.  Well, wait, does Guinness have an AFA category in its Book of World Records?

Photo of Patrick Lamb Patrick Lamb

I have been writing about customer service and customer experiences for more than a decade, and my passion for the topic remains.  I have looked at the issue from the standpoint of a firm manager, as a career litigator and trial lawyer servicing…

I have been writing about customer service and customer experiences for more than a decade, and my passion for the topic remains.  I have looked at the issue from the standpoint of a firm manager, as a career litigator and trial lawyer servicing customers, and more recently as part of a global law company seeking to design and deliver services that are designed to, and actually do, solve problems confronting our customers.

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  • Posted in:
    Business and Commercial
  • Blog:
    In Search of Great Customer Experiences
  • Organization:
    ElevateNext

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