Stella Maris Isabel Margetic (Center for Mediation and Alternative Methods of Approach and Conflict Resolution of the Judiciary of the Autonomous City of Buenos Aires), Maria Martha Fernandez (Center for Mediation and Alternative Methods of Approach and Conflict Resolution of the Judiciary of the Autonomous City of Buenos Aires), Leticia Gilda Peralta (Center for Mediation and Alternative Methods of Approach and Conflict Resolution of the Judiciary of the Autonomous City of Buenos Aires), How Therapeutic can be Online Criminal Mediation (2022):
The authors present the results of an anonymous, voluntary and virtual survey carried out on the participants of the online mediation processes within the framework of COVID-19 and carried out by professionals from the Mediation Center of the Judicial Power of the City of Buenos Aires, of which they are part of. Due to the emergence of the new context of the global pandemic, with the confinement restrictions and in the face of uncertainty and vulnerability, in a context of general paralysis, from the Mediation Centre they felt the professional ethical imperative to respond to the parties; in order to do this, the first action protocol of the Judicial Power for online mediation hearings was implemented.