The FCC set April 11, 2025 as the effective date for new rules designed to make it easier for consumers to revoke consent for calls and texts subject to the Telephone Consumer Protection Act and requiring callers honor these requests in a timely manner.
The new rules, adopted in February, require that callers honor do-not-call and consent revocation requests within a reasonable time, not to exceed 10 business days from receipt.
In February, the FCC also codified the Commission’s 2015 ruling that consumers can revoke consent under the Telephone Consumer Protection Act through any reasonable means. The rules also add to the FCC’s 2012 ruling that clarified that a one-time text message confirming a consumer’s request that no further text messages be sent does not violate the Telephone Consumer Protection Act as long as the confirmation text merely confirms the called party’s opt-out request and does not include any marketing information.