Social Security uses an electronic claim file for its disability claims. Representatives can upload records, forms, and correspondence directly into the file. It is a terrific system, and is appreciated particularly by those of us who have been doing this long enough to know what it was like using the old paper claim files, circa 2006 and before.
Typically, when a document is uploaded, it shows up in the Case Documents section of the electronic file within hours, and certainly the following day. In the past few days, documents are not getting into the file overnight or even the next day, even though properly uploaded, with a receipt for the document.
Anyone else experiencing this?