Last month the Financial Conduct Authority (FCA) announced in a press release that it had opened an enforcement investigation into The Claims Protection Agency (TCPA), a claims management firm in the motor finance claims sector, following concerns about its advertising and sales practices (the Investigation Announcement). This follows TCPA’s failed attempt to judicially review the FCA’s decision to make an announcement naming TCPA.
In our latest briefing, we first summarise the key takeaways for firms from this development and then look in a bit more detail at the Investigation Announcement and related judgments. Our new briefing can be found here.