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State AG News: Hidden Fees, Consumer Protection (April 9-15, 2026)

By Toni Michelle Jackson, Daniel Leff & Meredith Manuel on April 22, 2026
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Each week, Crowell & Moring’s State Attorneys General team highlights significant actions that State AGs have taken. See our State Attorneys General page for more insights. Below are the updates from April 9-15, 2026:

Multistate

  • A bipartisan coalition of state attorneys generalurged the Federal Trade Commission to address alleged “junk fee” practices under the FTC Act. The coalition raised concerns regarding hidden fees and surcharges by major businesses that purportedly mislead and overcharge consumers.
  • A coalition of state attorneys general announced a $110,000 settlement with Norwegian Cruise Line Holdings. The settlement addresses allegations of misleading marketing practices and unfair cancellation policies during the COVID-19 pandemic, pursuant to the New Jersey Consumer Fraud Act, N.J.S.A. 56:8-1 et seq., and Section 5 of the Federal Trade Commission Act, 15 U.S.C. § 45, that purportedly resulted in financial harm to consumers who were denied refunds.

District of Columbia

  • Attorney General Brian L. Schwalb issued a statement following a jury verdict in favor of a bipartisan coalition of state attorneys general in their antitrust case against Live Nation and its subsidiary, Ticketmaster. The jury found that Live Nation violated Section 2 of the Sherman Antitrust Act (15 U.S.C. § 2) by unlawfully maintaining monopoly power in the live entertainment and concert ticketing industry. The antitrust action focused on business practices that the states argued harmed consumers and the broader market by driving up fees, limiting choices for fans, artists, and venues, and reducing competition. Attorney General Schwalb also emphasized that the state attorneys general continued litigating the case on their own after the U.S. Department of Justice settled its claims in the middle of trial, ultimately securing the verdict independently.

Iowa

  • Attorney General Brenna Bird filed a lawsuit against Meta Platforms, Inc. for alleged violations of the Iowa Consumer Fraud Act and Child Online Safety laws. The lawsuit seeks damages and alleges that Meta’s Facebook and Instagram platforms use addictive algorithms and features targeting minors, purportedly resulting in mental health harms.

Maryland

  • Attorney General Anthony G. Brown, in partnership with the Maryland Department of the Environment, secured a $2.2 million settlement from Tower Management Associates and affiliated owners. The settlement addresses alleged lead-paint violations of Maryland environmental laws and the federal Lead-Based Paint Hazard Reduction Act at a Baltimore high-rise apartment complex that purportedly exposed residents and workers to toxic lead dust.

Massachusetts

  • Attorney General Andrea Joy Campbell’s office secured a $275,000 settlement from Acadia Healthcare Company, the operator of a Worcester Suboxone treatment clinic. The action, brought under the Massachusetts False Claims Act, resolves allegations that the clinic purportedly overbilled MassHealth by misrepresenting patient eligibility and services for opioid addiction treatment.

New York

  • Attorney General Letitia James secured $350,000 from Your Discount Furniture Inc., a Brooklyn retailer, regarding its purported failure to refund customers and customers’ receipt of late and damaged furniture. The action was brought under New York Executive Law § 63(12) and New York General Business Law §§ 349 and 350, which prohibit repeated and persistent fraudulent practices, false advertising, and deceptive acts in the conduct of business. The settlement resolves allegations that the company purportedly engaged in deceptive sales practices, failed to deliver purchased items, and refused to process refunds for consumers.

South Carolina

  • Attorney General Alan Wilson announced state grand jury indictments against multiple individuals for allegedly orchestrating nearly $1.4 million in purported auto loan schemes. The indictments, with charges under the South Carolina Omnibus Crime Reduction and Sentencing Reform Act and state fraud statutes, allege the use of stolen identities and falsified documents to secure automobile loans from financial institutions.

Washington

  • Attorney General Bob Ferguson announced that Renton Collections will provide over $1.5 million in medical debt relief to more than 1,000 Washingtonians. The settlement, under the federal Fair Debt Collection Practices Act and Washington’s Consumer Protection Act, addresses the company’s alleged use of improper debt collection practices against state residents.
Photo of Toni Michelle Jackson Toni Michelle Jackson

Toni Michelle Jackson is a first-chair litigator whose extensive jury and bench trial experience is informed by over 15 years of government service. Clients rely on her to marshal the evidence presented during discovery and either win their case at summary judgment or…

Toni Michelle Jackson is a first-chair litigator whose extensive jury and bench trial experience is informed by over 15 years of government service. Clients rely on her to marshal the evidence presented during discovery and either win their case at summary judgment or try the case and win at trial. In particular, she leads class/collective actions, multidistrict litigations, and other complex litigation in federal and state courts. As chair of the State Attorneys General Practice Group, Toni provides advice and counsel to clients with State Attorneys General matters, including investigations, inquiries and litigation.

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Photo of Daniel Leff Daniel Leff

Daniel Leff is an antitrust litigator, trial lawyer, and strategic advisor. As a former state assistant attorney general, he draws on his experience litigating complex, high-profile antitrust cases for clients involved in or anticipating litigation as both plaintiffs and defendants. Dan also counsels

…

Daniel Leff is an antitrust litigator, trial lawyer, and strategic advisor. As a former state assistant attorney general, he draws on his experience litigating complex, high-profile antitrust cases for clients involved in or anticipating litigation as both plaintiffs and defendants. Dan also counsels and advocates for companies seeking antitrust regulatory approval for mergers, acquisitions, and innovative business deals.

Dan joined Crowell from the Massachusetts Attorney General’s Office (AGO), where he served in the Office’s Antitrust Division. In that role, he worked hand-in-hand with enforcers from the U.S. Department of Justice (DOJ), the Federal Trade Commission (FTC), and the attorney general offices of nearly every U.S. state and territory to investigate and litigate merger, monopolization, and cartel matters.

His work with the AGO included successfully trying merger and Sherman Act § 1 cases in federal court. He was also a lead member of a plaintiff group comprising nearly every state attorney general office in the country in a large pharmaceutical price-fixing multidistrict litigation (MDL).

Dan also investigated, litigated, and settled numerous competition matters in industries including telecommunications, transportation, energy, agricultural products, healthcare, and pharmaceuticals. Clients benefit from Dan’s experience in the Sherman, Clayton, and FTC acts and numerous state antitrust and consumer protection statutes, as well as his familiarity with the perspectives of state and federal enforcers across the country.

Dan began his career at Crowell, where he represented clients facing federal and state antitrust, consumer protection, and environmental scrutiny, primarily in the telecommunications and energy industries. He also previously worked for an international law firm in Boston, representing pharmaceutical and medical device companies facing federal civil and criminal investigations.

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  • Posted in:
    Business and Commercial
  • Blog:
    State AG Blog
  • Organization:
    Crowell & Moring LLP
  • Article: View Original Source

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