Advik Shreekumar

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(This article by Advik Shreekumar was published Jan. 6, 2015, by the Harvard Political Review and is reposted here with permission.) On March 23, 2013, the civic organization Smart Chicago launched an ambitious program to enhance the city’s food-safety efforts. Using a mix of statistical techniques and computer science, Foodborne Chicago searches Twitter for complaints of food poisoning, then follows up with users and generates formal investigations. Chicago is not alone in these efforts; San…