Judy Hissong

Latest Articles

It’s the holiday season again and there are many things happening anew that are a-old. Thinking about your year-end chaos and how listening creates impact is something I wrote about a few years back. As we look around us now, so much has changed in our world. And, although time is still ticking at the same pace, our anxiety levels are higher and our self-care is lower. Find a place this week for three minutes…
I deliver a lot of content from the stage. I am very fortunate to be invited to speak at a number of different conferences, organizations, and programs around the country. In a recent opportunity to talk with a group of managing partners and their marketing directors I was poking fun with the audience about how they clap as I walk onstage, having no idea if they will enjoy the program. Are they clapping because the…
I was engaged in conversation with a new manager who was frustrated with his team. “I don’t get it. I give them all the room in the world to innovate their roles, to complete their assignments. Yet they come back to me with everything. I know the last manager wanted to see everything before it went out, but I don’t.” This began our coaching session about his leadership style, and the contrast between him and…
I’m attending the ALA Annual Conference in National Harbor, the first time I have been in ‘attendee only’ mode after years of delivering content in sessions or participating as an ALA volunteer. As soon as I had mentioned that to a colleague my phone rang and I’m discussing the family emergency of the David Brezina session speaker, which is determined by the Foundation each year. Fast forward 36 hours and I’m on stage talking about…
PR Newswire reports the average working American doesn’t take 3 of their 15 paid vacation days in a year. That’s 20% of paid time off that is not utilized to restore, repair, and play. A deeper inquiry into this reveals that 10% of these folks are concerned about how their employer will perceive them if they take all the time off they are provided. Another 14% feel guilty taking a vacation. Smith Bucklin, a leader…
It’s one of the biggest challenges introverts in business say they face: the sales process. There’s an old story floating around about what it means to do business development. Our mind fills with visions of an ethically questionable used car salesmen, or high-pressure “Act now!” scarcity tactics that must work, or else people wouldn’t do them… right? But that’s not your style, is it? The truth is, you wish you could just have somebody else…