LexBlog

Associate Editor’s Note:  Five blogs have joined LexBlog to grow the legal blogging community this week, four of which have an international focus. Please join us in welcoming our newest members and catch up on all the newest blogs in recent months here. Newest Blogs Joining the Network Jason Stern of the Law Offices of Jason W. Stern and Associates–which serves all of New York state in estate and probate matters–authors The NY
Customer Success seems very straightforward. You want to ensure that a customer reaches their desired goals while using your product or service. Simple enough. But when you start to unravel it, you see just how much effort you can pour into it in the wrong places. A great analogy that gets passed around online is that of the spaceship. I believe that it was Brian Connell who first mentioned this to me and it has…
One of the tasks I picked up at LexBlog is managing our email system.  It is an interesting task, although largely uneventful when things are going well.  Luckily they are usually going well. Probably the most unusual aspect of doing this work is dealing with someone who has left the company.  Not the administration of the account,  the back-ups or retention, but the time between that part of the work and their departure.  During this…
Years ago, they started printing phone books. In these books, you could find stores and services. But how do you select which one is right for you? Very quickly, businesses realized that just by being the first entry in a category, they could get more business. This led to bizarre naming conventions that only existed to make the listing appear first. Open any large city Yellow Pages and I guarantee you would find a AAA…
When I started blogging, I was not really writing in my own voice. I was reading other people’s work, people I really enjoyed and I tried to copy them.  The problem is, I am not those people. I don’t have their experience or their writing ability. So my early blogging was stilted.  It would vacillate between encyclopedia dryness and overly jokey.  Doing this for a while, my results were mixed. Sure, I was reaching some…
What does blogging mean to you? Is it a way to document your hobbies and interests? Is it an extension of your learning? Is it how you strengthen a community and share your insights? For me, blogging–and writing in general–is all of the above. I also see it as a means of self-invention.…
We all have a picture in our head when we hear the word “Superwoman.” Maybe you’re thinking of Gal Galdot punching through walls. Maybe you’re thinking of that friend you have who successfully works full time, raises all four of her children, has a sparkling-clean house, and somehow manages to bake her own bread every week. This week, I was monitoring LexBlog’s social media during ILTACON, and I ran across a conference session that…