LEX-WK-23MNV6SMcrawled 2026-10-26 12:09Z
New York City Proposes Sweeping Rules for Automated Customer Service Systems, Including Mandatory AI Disclosure and Access to Human Representatives
Alan S. Kaplinsky · John L. Culhane, Jr. · Consumer Finance Monitor · Published October 26, 2026
Work details
- firm or organization
- Ballard Spahr LLP
- publication
- Consumer Finance Monitor
- practice area
- Administrative and Regulatory · Technology and AI
- published
- 2026-10-26
Citation
Alan S. Kaplinsky, John L. Culhane, Jr., New York City Proposes Sweeping Rules for Automated Customer Service Systems, Including Mandatory AI Disclosure and Access to Human Representatives, Consumer Finance Monitor (October 26, 2026) [The Library at LexBlog, LEX-WK-23MNV6SM, lexpid.org/23MNV6SM]