Did you know that the average law firm loses 8% of potential revenue due to inefficient intake processes? According to AlertCommunications, “If the average fee for a law firm’s clients is $10,000, losing eight leads means a loss of…

The legal landscape is more competitive than ever. Law firms are under constant pressure to deliver exceptional service while managing costs and maximizing productivity. According to Orba, “The industry as a whole had a lucrative year in 2024, with…

In the competitive world of personal injury law, how you treat clients can make or break your firm. Winning cases is important, but clients also want an experience that’s smooth, clear, and leaves them confident they’ve picked the right…

Imagine a client staring at their invoice with a furrowed brow, questioning a seemingly arbitrary charge for 1.3 hours of work. Or perhaps you’re a new attorney, unsure how to bill for a 10-minute phone call with a client. Billing…

In the legal profession, time is quite literally money. Every hour dedicated to a client’s case, every meticulously drafted document, every strategic phone call—these are the building blocks of a lawyer’s billable hours. However, a recent study found that lawyers…