Ralph Baxter

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EMBRACE A BOLD VISION TO MEET THE IMPERATIVES OF THE 21ST CENTURY In my forty six years in law, there’s never been a moment like this.   Firms are preparing to resume normal operations after a period of totally remote working.  The phenomenon of “resuming” creates a unique chance for firms to take a fresh look at how they operate.  A chance to make those improvements that have been sitting on the drawing board.  A chance…
RE-ENTRY PRESENTS AN UNPRECEDENTED OPPORTUNITY FOR LAW FIRMS TO ADVANCE This is my seventh post about law firms in the Coronavirus Crisis. “Re-entering” from the crisis offers law firms an unprecedented opportunity to improve themselves.  Law firm leaders should take it seriously. The opportunity derives from several elements.             A Chance for a Reset First, re-entry creates a genuine moment for a reset.  This will not be just another Monday morning. …
THE FUTURE OF LEGAL SERVICES WILL NOT BE BUSINESS AS USUAL This is my sixth post about law firms in the Coronavirus Crisis. As governments around the US and the world begin to ease restrictions on social interaction, law firms, like all other business entities, are planning for “re-entry.”  When law firms return from the compelled remote working experience, will they return to business as usual?  Will the fundamental operating models be the same as…
Thoroughly Examining Lessons from the Coronavirus Crisis Operating Model This is my fifth post about law firms in the Coronavirus Crisis. In an earlier post, I suggested law firms pursue three ideas to navigate this crisis: Lead, Manage, and Learn.  This week I address the third idea. There is a lot to learn Two months into the crisis, most law firm leaders are well into the process of anticipating what the future holds, and…
AN OPPORTUNITY TO ENHANCE RELATIONSHIPS, INITIATIVES, AND HUMAN CONNECTION This is my fourth post on law firms and the Coronavirus Crisis.  This week I’ll examine how firms can make themselves stronger in the long term, by actions they take during the crisis. This post was inspired by a question Bob Ambrogi asked me on his show, Law Insights,  earlier this month: “Do you think there are any silver linings in this crisis,” he asked. …
UNPRECEDENTED CHALLENGES REQUIRE IMAGINATIVE AND THOUGHTFUL APPROACHES This is my third post about law firms in the Coronavirus Crisis.  Last week I addressed leadership. Today I turn to management. Managing during this crisis will be challenging and mission critical. It will require leaders to draw on their experience and imaginations to adapt pre-existing strategic and operational plans to guide radically changed circumstances.  The firm still intends to go where it was going, but it needs…
A WORRIED AND FRIGHTENED TEAM NEEDS INSPIRATION FROM THE TOP The Coronavirus Crisis is unlike any other in our lifetimes.  As I wrote last week, how law firm leaders perform their duties will make a big difference in how their firms, and all who depend on them, fare. What law firm leaders need to do can be short handed into three categories: Lead, Manage, and Learn.  This week I will address the first of…
 A TIME LIKE NO OTHER: A LETHAL PANDEMIC GRIPS THE WORLD                                   We suddenly find ourselves in a dire and unexpected crisis.  A lethal, novel virus is spreading like wildfire around the world, leading to social policy decisions that radically change the way we work and live, which in turn are wreaking havoc with the world economy and financial markets,…
AS LAW MODERNIZES THESE VALUES WILL BE MORE IMPORTANT THAN EVER BEFORE This week I want to examine four core values that I believe enable effective legal service and promote public confidence, and their implications for our future.  In almost all discussions of the future of law we focus on change.  What we need to do differently.  That is because we can and must do better.  A very healthy outlook.   But, as we make changes,…
THE NEW INITIATIVE HOSTED TWO DAYS OF STIMULATING DISCUSSION ON THE FUTURE OF THE LEGAL PROFESSION Modernization of legal service got an influential new ally last week with the launch of the Future of the Profession Initiative at the University of Pennsylvania Law School.  To mark its launch the Initiative hosted Law 2030: A Global Conversation About the Future of the Profession, welcoming approximately 250 leaders from across the legal service community, last Thursday and Friday…