Originally published in LegalTech News

With recent turmoil in the labor market, law firms and corporations must increase their productivity and revenue while capturing their departing employees’ knowledge and best practices. The key lies in developing and honing specific processes,…
Continue Reading The Great Resignation: Capturing Lawyers’ Workflows Before They Walk Out the Door

Originally published by the Artificial Lawyer
Download the State of Automation in Legal report now.
A new survey about non-billable work suggests many firms are losing millions in revenue that could be regained through the automation of routine tasks. This…
Continue Reading Lack of Automation Losing Firms Millions in Revenue

Originally published on Law360 (August 26, 2021, 3:52 PM EDT) —
Law firm administrators don’t appear to have an accurate read on the non-billable workload that is standing in the way of attorneys achieving their goals, according to a new…
Continue Reading Attorneys, Admins See Non-Billable Burden Differently, Study Says

When it comes to both automation and, more recently, artificial intelligence (AI), much of the emphasis has been placed on things like physical actions (e.g., factory robots) and insights (e.g., “you might also like…”). However, what has been left almost…
Continue Reading ZERO: Edge-based Productivity Automation for Knowledge Workers – an Intellyx Brief

Cognitive Productivity Automation or CPA solutions focus on increasing user output while working with existing processes and software.
For professional services providers relying on well-paid knowledge workers who have problem-solving and critical-thinking skills and can function independently, higher productivity leads…
Continue Reading Time to Replace RPA Solutions with Cognitive Productivity Automation!

Garage2Global Business of Law Innovation: Alex Babin, CEO and co-founder of ZERO, a firm devoted to providing AI-powered productivity automation for innovative professional services firms, speaks with Richard Levick and Ian Lipner and Louis Lehot of Foley about their software…
Continue Reading Business of Law Innovation – the Garage2Global Podcast

“ZERO had transformed itself based not on internal navel study but through actual, in depth conversations with its customers. What ZERO’s customers told it was that ZERO was not an email management software company like it thought. It was, in…
Continue Reading Duh. It’s Called Listening to Your Customers – TechLaw Crossroads Blog