Noting that impersonation scams have topped the list of consumer fraud complaints reported to the FTC in recent years, the commission is considering whether to update its Rule on Impersonation of Government and Businesses or take other action to prevent
Consumer Finance Monitor
CFPB, Federal Agencies, State Agencies, and Attorneys General
Consumer Finance Monitor, published by Ballard Spahr LLP, focuses on developments in consumer financial services regulation and litigation. The blog covers topics such as regulatory actions and rulemaking by the Consumer Financial Protection Bureau (CFPB), including funding mechanisms, enforcement of consumer protection laws like the Fair Debt Collection Practices Act, and significant court cases affecting consumer finance. It also addresses issues related to mortgage servicing, small business lending, data privacy, and state versus federal regulatory conflicts. The blog provides updates on legislative and administrative developments impacting financial institutions, fintech companies, and consumers, with analysis of legal challenges and policy changes in the consumer finance sector.
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Latest from Consumer Finance Monitor
California Enacts Sweeping New Regulation of Commercial Financing
California has once again expanded its regulation of financial services. On September 30, 2026, Governor Gavin Newsom signed Assembly Bill 2116, which will subject a broad range of commercial financing providers and brokers to licensing, substantive conduct requirements, and…
Calling payment processors ‘crucial intermediaries between businesses and consumers,’ FTC cracks down on two companies
Saying that taking action against payment processors is an effective way to reach foreign and domestic businesses that scam consumers, the FTC has announced it has settled with two such processors, Nuvei and Humboldt Merchant Services.
“Payment processors are crucial…
Podcast Release: What Are Class Action Waivers Worth? A New Study Looks to the Stock Market for Answers
For decades, the debate over arbitration agreements and class action waivers in consumer financial services contracts has largely played out in courtrooms, before regulators and Congress, and in academic journals. Advocates and critics have debated issues ranging from consumer access…
Washington, D.C. bans medical debt from credit reports
Legislation that prohibits a health care provider or debt collector from reporting medical debt to credit reporting agencies has become law in Washington, D.C.
The legislation became law without the signature of Mayor Muriel Bowser, who said she supported the…
OCC Moves to Dismiss Multistate Challenge to Mortgage Escrow Preemption Actions
The Office of the Comptroller of the Currency (OCC) has responded to the multistate lawsuit challenging its recent actions concerning mortgage escrow accounts with a motion that presents a merits argument as well as three distinct procedural paths: dismissal, transfer,…
Supreme Court Takes Next Step Toward Resolving National Bank Act Preemption Split, Inviting Solicitor General’s Views in Cantero, Conti and Kivett
The Supreme Court yesterday took an important step toward resolving the growing uncertainty over the scope of National Bank Act preemption. In an order issued October 5, the Court invited the Solicitor General to file briefs expressing the views of…
Trump’s AI Accord: Can Voluntary Self-Regulation and Independent Audits Protect Against Frontier AI Risks?
On September 29, President Trump brought together many of the leading executives in artificial intelligence for a White House meeting focused on the risks associated with increasingly powerful “frontier” AI systems. The meeting produced a one-page document entitled the “…
ICBA Sues OCC Over Crypto National Trust Bank Charters: A Significant Challenge to the OCC’s Chartering Authority
DOJ issues Corporate Enforcement Directive
Summary
On October 1, 2026, Assistant Attorney General Colin M. McDonald of the Department of Justice (DOJ) National Fraud Enforcement Division issued Directive 26-12 on corporate enforcement. The directive identifies four priority areas and instructs prosecutors to give “great weight”…