Topic
Claims Handling
382 published works
Bright Law Blog
AFCA publishes new Approach papers
The Australian Financial Complaints Authority (AFCA) has published two new Approach papers for insurance complaints and updated another one, setting out how it assesses compensation for non-financial loss.AFCA’s Approach to…
Avoiding Insurance Bad Faith
California Court Revives Bad Faith Claim Based on Alleged Claims-Handling Delay
By Nicole Renna
In Bornoff v. State Farm Gen. Ins. Co., No. B339796, 2026 WL 1194424 (Cal. Ct. App. May 1, 2026), the California Court of Appeal, Second District, reversed summary adjudication of…
Zalma on Insurance
The Claims Investigation & The Claims Commandments
By Barry Zalma
Below you will read from this link until you reach the the end of this blog post as the free part of Excellence in Claims Handling post. To read the…
Legal Futures Blog
FCA claims market review to focus on financial services and housing
By Neil Rose
FCA: Litigation funding under spotlightThe Financial Conduct Authority’s (FCA) review of the claims management market will focus on financial services and products, and housing disrepair, it has announced.The review –…
Global Regulation Tomorrow
FCA publishes Claims Management Services: market study terms of reference
By Simon Lovegrove (UK), Charlotte Carnegie
On 19 May 2026, the Financial Conduct Authority (FCA) published terms of reference for a market study into claims management services. Summary The FCA set out that they are launching…
California Accident Attorneys Blog
Progressive Claims Center: How To File Or Track A Claim
Article Summary: Navigating the Progressive Claims Center requires a strategic approach to ensure accident victims receive fair compensation. Accessible via their website, mobile app, or phone, the platform allows users…
Global Regulation Tomorrow
FCA launches review of claims management practices
By Simon Lovegrove (UK), Charlotte Carnegie
On 6 May 2026, the Financial Conduct Authority (FCA) issued a statement launching a review of the claims management market, following concerns that consumers are being failed by some claims…
Legal Futures Blog
FCA review to turns up heat on law firms and CMCs over claims work
By Neil Rose
FCA: Concerns extend beyond motor financeThe Financial Conduct Authority (FCA) is stepping up pressure on claims management companies (CMCs) and law firms by launching a review of the claims management…
Avoiding Insurance Bad Faith
One Claim, Two Lenses: Legal and Practical Implications of Splitting The Claim File
In the insurance industry, insurers often maintain split files for complex liability claims as an administrative control that enables their defense of an insured(s) while simultaneously investigating coverage issues. While…
Zalma on Insurance
What Is an Adjuster?
By Barry Zalma
The Face of the Insurance Industry See the video at https://youtu.be/ypKZ__HhEBk Below you will read from this link until you reach the the end of this blog post as the…