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Consumer Protection

4,848 published works

  1. Credit Slips Blog

    What’s the Democrats’ Legislative Agenda in Financial Regulation and Consumer Protection?

    By Robert Lawless

    The extent of the Blue wave last night caught a lot of the Democratic policy establishment unprepared. Democrats are suddenly going to be able to move legislation, but not override…

  2. Legal Futures Blog

    ‘Polluter pays’ means profession set to pay less for LeO

    By Neil Rose

    Blakeway: Vision 2030The Legal Ombudsman’s (LeO) budget is set to rise by 6.9% next year but the levy on lawyers to pay for it will fall because of the stronger…

  3. Regulatory Oversight

    FTC and Eight States Sue Toast Over Hidden Fees and Deceptive Subscription Practices

    By Troutman Pepper Locke State Attorneys General Team

    On October 29, 2026, the Federal Trade Commission (FTC) and the attorneys general (AGs) of Colorado, Florida, Illinois, Iowa, Nebraska, Oklahoma, and Utah filed a lawsuit against Toast Inc. and…

  4. State AG Blog

    State AG News: Deceptive Practices, Pricing, Fintech (October 22-28, 2026)

    By Toni Michelle Jackson, Derick D. Dailey, David Kempen

    Each week, Crowell & Moring’s State Attorneys General team highlights significant actions that State AGs have taken. See our State Attorneys General page for more insights. Below are the updates…

  5. Olshan Advertising Law Blog

    NYC Proposes Rule Aimed at Use of AI Chatbots in Customer Service Roles

    By Morgan E. Spina

    The New York City Department of Consumer and Worker Protection (“DCWP”) has proposed a new rule aimed at regulating use of AI chatbots in the customer service setting, or “automated…

  6. Consumer Finance Monitor

    Federal court shuts down debt relief service based on FTC allegations

    By Ballard CFS Group

    A federal court has shut down a debt relief service that the FTC alleged targeted seniors and veterans by impersonating banks, credit card companies and government agencies. A $106.8 million…

  7. Retail & Consumer Products Law Observer

    FTC Blog Updates (October 19-23, 2026)

    By Kristin Madigan, Geena Roberts

    The Federal Trade Commission focused on combating fraud and deceptive practices this week, suing the operators of an alleged government impersonation scheme targeting consumers seeking passport and visa services. The…

  8. Global Regulation Tomorrow

    FCA publishes statement on demands for repayment of disguised remuneration scheme loans

    By Simon Lovegrove (UK), Charlotte Carnegie

    On 2 November 2026, the Financial Conduct Authority (FCA) published a statement concerning demands being made for the repayment of loans, or purported loans, originally provided as part of disguised…

  9. Inside Consumer Protection

    Algorithmic Pricing Laws: A Growing State Patchwork and What Businesses Should Know

    By Laura Kim, Lindsey Tonsager, Jayne Ponder, Jehan Patterson, Irene Kim

    Lawmakers and regulators at both the state and federal levels are increasingly focusing on consumer protection considerations relating to algorithmic pricing. On September 25, the Federal Trade Commission ("FTC") closed…

  10. Inside Privacy

    Algorithmic Pricing Laws: A Growing State Patchwork and What Businesses Should Know

    By Laura Kim, Lindsey Tonsager, Jayne Ponder, Jehan Patterson, Irene Kim

    Lawmakers and regulators at both the state and federal levels are increasingly focusing on consumer protection considerations relating to algorithmic pricing. On September 25, the Federal Trade Commission ("FTC") closed…