Topic
Consumer Reviews
81 published works
BakerHostetler
Incentivized Negative Reviews Still Need Disclosure!
There, we thought we would put the whole takeaway in the headline for those busy readers who really want a one-sentence executive summary. We are a bit surprised at the…
Technology & Marketing Law Blog
Lawyer’s Fee Agreement Gagging Client Reviews Is Illegal–LS Carlson Law v. Sedgwick
By Eric Goldman
Katie Sedgwick is a former client of LS Carlson Law. It sounds like she didn’t love working with them. She negatively reviewed the firm on Yelp. I had difficulty finding…
Technology & Marketing Law Blog
Appeals Court Shuts Down Bogus Private Enforcements of the ‘Yelp Law’–Moss v. GoDaddy
By Eric Goldman
The “Yelp Law,” California Civil Code 1670.8, has two main provisions: (a)(1) A contract or proposed contract for the sale or lease of consumer goods or services may not include…
A Lawyer Writes
LeO tamed
LeO “needs to transform”, his handler said this month. LeO, in this context, is the legal ombudsman and his handler is the chair of the Office for Legal Complaints —…
Global Policy Watch
FTC and DOJ Continue Focus on Consumer Reviews Rule with Complaint Against Premium Home Service
By Laura Kim, Andrew Siegel, Alexandra Remick
On May 11, 2026, the Department of Justice, acting on notification from the Federal Trade Commission, and the Illinois Attorney General, filed a complaint against “Premium Home Service” and its…
Inside Privacy
FTC and DOJ Continue Focus on Consumer Reviews Rule with Complaint Against Premium Home Service
By Laura Kim, Andrew Siegel, Alexandra Remick
On May 11, 2026, the Department of Justice, acting on notification from the Federal Trade Commission, and the Illinois Attorney General, filed a complaint against “Premium Home Service” and its…
Additional Nelson Mullins Alerts
Seeing Stars – Welcome to the Age of Enforcement Under the FTC’s Rule on Reviews and Testimonials!
By Nelson Mullins Riley & Scarborough
When the Federal Trade Commission published the final Rule on the Use of Consumer Reviews and Testimonials (the “Rule”) in late 2024, I waited with bated breath for the other…
Consumer Protection Connection
FTC Warns 10 Companies to Comply with the Consumer Review Rule
By Sheila Millar, Tracy Marshall
In the midst of the busiest shopping season of the year, Federal Trade Commission (FTC or Commission) staff reminded companies of their obligations under the Rule on the Use of…
Privacy Compliance & Data Security
FTC Dismissal of Settlement with AI Company Signals Shift in Enforcement Focus
By Odia Kagan
The Federal Trade Commission issued an order to reopen and set aside a 2024 final consent order involving Rytr LLC, citing a failure to satisfy the legal requirements of the…
Inside Privacy
FTC Issues Warning Letters for Violations of Consumer Reviews Rule
By Jehan Patterson, Alexandra Remick, Taylor Kay
The Federal Trade Commission (FTC) sent letters to 10 companies—whose identities were not publicly disclosed—on December 22, 2025, warning them about potential violations of the Consumer Reviews Rule. The Rule,…