Topic
Dark Patterns
144 published works
Privacy & Information Security Law Blog
$100M FTC Enforcement Action Against Internet Phone Service Provider for Dark Patterns
On November 3, 2022, the Federal Trade Commission announced a proposed order to settle an action against an internet phone service provider, Vonage, that would require Vonage to pay $100…
Consumer Finance Monitor
Vonage to pay $100 million in refunds to consumers under FTC consent order settling junk fees and “dark patterns” allegations
On November 3, 2022, the Federal Trade Commission (“FTC”) announced that it has entered into a consent order with internet phone service provider Vonage to settle allegations that it imposed…
Consumer Financial Services Law Monitor
FTC Fines Vonage $100M for “Junk Fees” and Using “Dark Patterns” to Make It Hard for Consumers to Cancel
By Keith J. Barnett, Jill Dolan, Mark Furletti, Carlin McCrory
The Federal Trade Commission (FTC) reached a $100 million settlement with Vonage over allegations that the internet phone service provider violated the FTC and Restore Online Shoppers' Confidence Act (ROSCA)…
Eye On Privacy
CFPB Sues Payment Platform Over Dark Patterns
By Moorari Shah, A.J. Dhaliwal, Alyssa Paddock
On October 18, the CFPB sued a software company for utilizing their online payment platform to enroll unknowing consumers into annual subscriptions through deceptive acts and “dark pattern” techniques in…
The Fintech Report
Fintech Legal Report—Week of October 21, 2022
By Sam Boro, Samuel Klein, Ross Handler, Perkins Coie
Consumer Protection Agencies Target Junk Fees and Dark Patterns for Enforcement Action and Rulemaking The Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) are cracking down on…
Consumer Financial Services Law Monitor
CFPB Files Action Against Online Event Registration Company for Alleged “Digital Dark Patterns” and “Online Trickery”
By Keith J. Barnett, Ethan G. Ostroff, Carlin McCrory
On October 18, the Consumer Financial Protection Bureau (CFPB) filed a complaint in a Texas federal court against Active Network LLC (Active) for allegedly tricking people, when trying to sign…
Consumer Finance and Fintech Blog
CFPB Sues Payment Platform as the Crack Down on Dark Patterns Continues
By Moorari Shah, A.J. Dhaliwal, Alyssa Paddock
On October 18, 2022, the CFPB sued a software company that manages online payment platforms claiming that it utilized unlawful enrollment practices to cause unknowing consumers to automatically enroll in…
The CLS Blue Sky Blog
Debevoise & Plimpton Discusses “Dark Patterns” and Regulatory Scrutiny
By Avi Gesser, Johanna Skrzypczyk, Michael R. Roberts, Melissa Muse
There has been significant regulatory attention recently to “dark patterns,” including FTC guidance, state privacy laws, and state and federal enforcement actions. Some of this activity involves new regulations, and…
ILN IP Insider
FTC Staff Report Brings Dark Patterns to Light
By Gary A. Kibel of Davis+Gilbert LLP, Paavana L. Kumar of Davis+Gilbert LLP, Alexa Meera Singh of Davis+Gilbert LLP
Trick or treat? The Federal Trade Commission (FTC) staff is focused on one “trick” this spooky season: Designing user interfaces to trick or manipulate users into taking actions they would…
Consumer Protection Review
FTC Issues New Dark Patterns Report and Signals Further Enforcement
By Perkins Coie, Jason Howell, Amanda Beane, Wonji Kerper, Nathan Kosnoff
The Federal Trade Commission (FTC), on September 15, 2022, published Bringing Dark Patterns to Light (Dark Patterns Report), which stemmed from an FTC workshop. The Dark Patterns Report highlights common…