Topic
Mass Arbitration
54 published works
Consumer Financial Services Law Monitor
AAA Consumer Arbitration Rules Revisited: What Businesses Should Be Watching in 2026
More than a year has passed since the American Arbitration Association (AAA) significantly revised its Consumer Arbitration Rules and Mediation Procedures. As we previously discussed here, the May 1, 2025…
Consumer Financial Services Law Monitor
Mass Arbitration Unpacked: Provider Rules, Court Decisions, and the Rise of AI
By Chris Willis, Massie P. Cooper, Kalama Lui-Kwan
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by litigation partners Massie Cooper and Kalama Lui-Kwan to unpack the rapidly evolving world of mass arbitration…
The CLS Blue Sky Blog
How Legal Systems Can Avoid the Pitfalls of Mass Arbitration
By Bruno Salama, Flávio Yarshell
In early 2020, a federal judge in San Francisco issued an unusual order: He compelled DoorDash, the food-delivery company, to submit to the arbitration proceedings it had itself contractually required.…
Consumer Class Defense Blog
Consumer Counterpoint: Episode 12 – Mass Arbitrations
By Paul Yovanic Jr., Giovanna A. Ferrari
Episode 12 is now live. In this episode of Consumer Counterpoint, we sit down with Gina Ferrari, National Chair of Seyfarth’s Litigation Department, for a practical and insightful discussion on…
ContractsProf Blog
Dave Hoffman on the Chamber of Commerce’s Take on Mass Arbitration
In a recent Substack, Dave Hoffman (below) recalls his assertion that "consumer arbitration is the third rail of the legal academy.” Indeed, the legal academics that I have read on the…
Privacy World
2025 Mass Arbitration Year in Review
By Kristin Bryan, James Brennan, Nicholas Sweeney
Mass arbitrations—where a plaintiffs’ firm brings dozens, hundreds, or thousands of identical claims against a business—is a mechanism increasingly relied upon by the plaintiffs’ bar in the past few years. …
Privacy World
Second Circuit Undercuts Plaintiffs’ Threats of Mass Arbitration Fees, Often Used In Asserting Privacy Claims
By Kristin Bryan, James Brennan, Nicholas Sweeney
Earlier this fall, the United States Court of Appeals for the Second Circuit undermined a strategy often used by the plaintiff’s bar in privacy claims: the threat of mass arbitration…
Class Defense Blog
American Arbitration Association announces new consumer and employment arbitration rules
By Archis A. Parasharami, Kevin Ranlett, Daniel Jones, Adam Hudes
As we previously reported, the American Arbitration Association has been considering changes to its rules for consumer and workplace arbitrations. In February 2025, the AAA requested public comments on proposed…
Consumer Financial Services Law Monitor
Trends in Mass Arbitration
By Kalama Lui-Kwan, Justin Weber, Mary C. Zinsner
Mass arbitration continues to be a significant and evolving issue in the legal landscape, particularly for consumer, healthcare, and employment disputes. The American Arbitration Association (AAA) recently released data from…
The CLS Blue Sky Blog
Skadden Discusses the Continued Abuse of Mass Arbitration
By Michael W. McTigue Jr. And Meredith C. Slawe
On April 15, 2025, the American Arbitration Association (AAA) distributed an infographic with statistics on mass arbitration in 2024, which could be read to suggest that the consumer mass arbitration…