Topic
Technical Support
21 published works
Mike McBride Online
Linked – Looks like genAI may kill the IT help desk and other IT jobs!
By Mike McBride
On a deeper level, though, I remember that before I got into eDiscovery and legal tech, I worked in tech support. Many of the smartest people in legal and cybersecurity…
Internet, IT & e-Discovery
Looks like genAI may kill the IT help desk and other IT jobs!
By Peter Vogel
Computerworld.com reported that “While AI will reduce or eliminate altogether the need for human input in some areas, it will also enhance productivity, requiring professionals to reskill and adapt to…
Future Lawyer
Why I Don’t Do Tech Support Anymore.
By rickgeorges
I weep for this nation. Related StoriesUse Of Technology Is The Key To The Modern Law Office.Wireless communication before Starlink in the old West.I Now Have The Perfect Excuse For…
Future Lawyer
Tech Support. Somebody’s Got To Do It.
By rickgeorges
I have to remember this the next time Diane has a problem with her phone. Related StoriesChat GPT Is A Small Business' Best Friend.Sometimes You Get The Bear, And Sometimes…
Future Lawyer
Florida Bar Tech Helpline – It’s There For You.
By rickgeorges
Florida Bar Tech Helpline. If you are a Florida solo or small firm lawyer, you don't have a BigLaw firm infrastructure or IT Department to help you with tech questions.…
Future Lawyer
Sometimes I Hate Being A Tech Guru.
By rickgeorges
Those of us who immersed themselves in computers from the beginning, and who became tech literati, sometimes regret our choices. We are pummeled on all sides of the tech life,…
Petronella Cybersecurity and Compliance Blog
Help Us Welcome (Back) Dwight!
On today's podcast, the PTG talks with their newest tech, Dwight, about not only his past experiences but also what he has learned along away. With over 30 years of…
Future Lawyer
Being A Nerdy Nerd Isn’t For The Faint Of Heart.
By rickgeorges
This is how I feel every time Diane needs help with her computer. Related StoriesDon't Be A Dinosaur. Get With The Program.#WhyIAmASolo - I Don't Have To Pretend My…
99 Park Row
Get to know Kira Wilson: teacher, art lover, LexBlog technical support specialist
By Sophia Singh
LexBlog is a small company with a lot to do. Nobody knows that better than Kira Wilson, a technical support specialist who works on all sorts of projects, from site…
Future Lawyer
If The FutureLawyer Got A Job In Tech Support.
By rickgeorges
A lot of people call on me for help with their computers. After a while, I too feel like Dogbert. I think I had better not quit my day job.…