The user experience is critical to the success and uptake of legal tech tools. In this piece at Artificial Lawyer, Nick Watson, founder of virtual data room Ruby Datum, dishes out 10 tips for making and improving legal tech applications that will result in a successful user experience. Our favorite is #4: Don’t Make Me Think. “This is one of the golden rules of a good user interface,” writes Watson, noting that it’s seldom necessary to reinvent the wheel. “If a user is familiar with existing software don’t be afraid to use similar layouts or visual hints that they feel comfortable with. Some UX designers feel they need to be clever and bring something new to the table, but this is rarely the case.”
