In-House Ops

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Perkins Coie’s Toby Brown discusses the importance of trust and communication in maintaining positive relationships between in-house and outside counsel.  Tell us about your role as Chief Practice Management Officer at Perkins Coie. Toby Brown: My role really started with – and expanded around – pricing and profitability. As that area became more advanced, it highlighted other needs and demands like legal project management (LPM). I still oversee pricing now, in the sense that pricing…
Barnes & Thornburg’s Jared Applegate discusses challenges and ideas for gathering and using data. CCBJ: Both law firms and in-house law departments look to gain pricing certainty from a better understanding of data related to matters. What type of data should be focused upon? Jared Applegate: From an in-house law department perspective and, frankly, from a law firm perspective, I think you always want to start with the end in mind. Ask these questions: At the…
DISH’s Mike Burg partnered with iDS’s Dan Regard to build a document repository that allows the legal department to be more consistent across matters and leverage previous decisions on repetitive documents.​ CCBJ: Mike, please describe some of the issues that have been on your radar since you joined DISH.   Mike Burg:  I’ve been managing e-discovery at DISH just about five years. Currently, we’re focused on becoming more efficient and leveraging technology to…
Brian D. Moore demonstrates how technology and visibility have cultivated the increasingly broad and sophisticated managed services that providers such as FRONTEO can offer. CCBJ: How have managed services evolved over the last few years? Brian Moore: Managed services for e-discovery, and legal services in general, has been an ongoing trend over the last 10 to 15 years. That trend was significantly accelerated by…
Transparency and collaboration are obvious keys to strong and smooth relationships between inside and outside counsel. Less obvious is the role budgets can play in facilitating such relationships. Here, Jared Applegate of Barnes & Thornburg and Justin Ergler of GlaxoSmithKline share best practices on using budgets as a conversational tool to build better relationships.…