In-House Ops

Leading the high performance law department

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Latest from In-House Ops

Work within the law department goes way beyond strictly legal matters. According to Aaron Pierce of CounselLink, information related to that work can be invaluable in optimizing your team’s performance. In this interview with CCBJ, Pierce, an industry veteran, provides insights on how to broaden data capture and analysis to improve performance.…
Nathan Cemenska, director of legal operations and industry insights at Wolters Kluwer’s ELM Solutions, says that complex billing guidelines coupled with the mounting workloads of in-house professionals erodes the effectiveness of e-billing solutions. Here, he provides some useful advice on maximizing e-billing ROI without dumping more work on law departments already slammed with too much to do. …
Perkins Coie’s Toby Brown discusses the importance of trust and communication in maintaining positive relationships between in-house and outside counsel.  Tell us about your role as Chief Practice Management Officer at Perkins Coie. Toby Brown: My role really started with – and expanded around – pricing and profitability. As that area became more advanced, it highlighted other needs and demands like legal project management (LPM). I still oversee pricing now, in the sense that pricing…