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When Investigations are Like Playing Billiards

By Philip Segal on May 12, 2021
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For anyone who has ever tried to play pool, it quickly becomes obvious that the best way to get the ball in the pocket isn’t always the most direct.

If there’s another ball in the way or the angle doesn’t work, redirecting the ball off one of the cushions can be the best option. Even if you need to hit the ball without banking it, you may need to strike it on the side instead of straight on. In either case, you’re not looking at the goal but at the indirect means of reaching of the goal.

We’ve been writing for years about meta-thinking: how to look for the things that will get you the thing you want. Don’t google for the lawyer in New York, google for the body that licenses lawyers you’ll be able to look at their list (which isn’t fully indexed by Google). See our posts Meta Searching for Fake Royals and Surprise! Google is There to Make Money. There’s also my book, The Art of Fact Investigation.

I thought of indirect investigation yesterday when in group discussion of lawyers and accountants, we were asked to talk about the moment we knew we were good at our jobs.

Find a Lawyer in Liberia Without a Liberian Website. Go!

My moment came in my first job after law school when my new company asked me to find them a lawyer in Liberia. The country was largely destroyed after years of warfare and there was no workable phone system there.

I found them a lawyer in about an hour. Instead of looking in Liberia or anywhere in Africa, I found a former Liberian president living in the U.S. Midwest where he was teaching at a university.

In Liberia he had been a big shot, but here he was in the phonebook and picked up his home land line at lunchtime. Of course he knew lawyers in Liberia and informed me that they were all using cell phones from Ghana. He recommended two, gave me their numbers, and within two days we had hired one and paid him by wire. Our documents arrived by courier the next week. It sounds simple enough, but nobody else had thought of it.

And How Were You Spelling That?

Another example from the same company a few months later: They had done an interview with someone who recommended talking to a former employee with a very long Italian surname.

The interviewee didn’t’ know how to spell the name, which contained three vowels that, based on pronunciation, could have been a’s, e’s i’s or u’s. There were consonants that could have been single or double. It would have cost a fortune to run databases on all the permutations, which is why they hadn’t found him.

I decided to play around with the permutations in the Social Security Death Index (free), figuring that certain combinations would be rare and certain ones very common. I found the guy with the second-most common possible spelling and we reached him by phone immediately. This after months of fruitless googling.

Sometimes, the bank shot is the way to go.

Photo of Philip Segal Philip Segal

Charles Griffin is headed by Philip Segal, a New York attorney with extensive experience in corporate investigations in the U.S. for AmLaw 100 law firms and Fortune 100 companies. Segal worked previously as a case manager for the James Mintz Group in New…

Charles Griffin is headed by Philip Segal, a New York attorney with extensive experience in corporate investigations in the U.S. for AmLaw 100 law firms and Fortune 100 companies. Segal worked previously as a case manager for the James Mintz Group in New York and as North American Partner and General Counsel for GPW, a British business intelligence firm. Prior to becoming an attorney, Segal was the Finance Editor of the Asian Wall Street Journal, and worked as a journalist in five countries over 19 years with a specialization in finance. In 2012, he was named by Lawline as one of the top 40 lawyers furthering legal education.  Segal has also been a guest speaker at Columbia University on investigating complex international financing structures, and taught a seminar on Asian economics as a Freeman Scholar at the University of Indiana.  He is the author of the book, The Art of Fact Investigation: Creative Thinking in the Age of Information Overload (Ignaz Press, 2016). He lectures widely on fact investigation and ethics to bar associations across the United States.

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  • Posted in:
    Business and Commercial
  • Blog:
    The Ethical Investigator
  • Organization:
    Charles Griffin Intelligence LLC
  • Article: View Original Source

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