In December 2021, the UK Financial Conduct Authority (FCA) published a consultation to set a higher standard of consumer protection in retail financial markets, an endeavor which began in July 2018. At the core of the proposed new rules is a new Principle for Businesses: “A firm must act to deliver good outcomes for retail customers”. In this GT Alert we focus on seven key takeaways for regulated businesses.
FCA Takes Next Step Towards a UK Consumer Duty: An Update for Regulated Businesses
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