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Federal and State Actions to Protect Robocall Invasion of Consumer Privacy

By Paul Besozzi on July 11, 2022
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The Federal Communications Commission’s (FCC) Enforcement Bureau (Bureau) has continued to flex its regulatory muscles when it comes to invasion of consumer privacy via illegal telemarketing calls. The Bureau has issued eight new cease and desist letters to voice service providers in connection apparent transmission of calls many of which included “prerecorded advertising messages marketing vehicle service warranties.” The Bureau letters were part of a nationwide warning about a scheme that “appears to be responsible for making more than eight billion unlawful robocalls to consumers in the United States since at least 2018.”

At the same time the FCC’s Chairwoman announced that the agency has “opened a formal case and is actively investigating these calls for possible legal violations”

The FCC’s actions were in part in support of a Federal lawsuit brought by the Attorney General (AG) of Ohio to stop the “scheme responsible for bombarding U.S. consumers with billions of illegal robocalls”. The Attorney General asserted, “The defendants also engaged in ‘spoofing,’ or the practice of disguising the information that appears on Caller ID. The defendants created a complex scheme to conceal the call originators by interweaving companies and individuals, potentially even using aliases and fake entities.”

Initiation of the lawsuit comes on the heels of the Ohio AG’s own “warning letters” to ten voice service providers potentially facilitating illegal calling practices in the State .

Photo of Paul Besozzi Paul Besozzi

I have practiced in the telecommunications regulatory field, including before the FCC and state regulatory agencies, for some 35 years. This has included advising clients on all manner of compliance, rulemaking, enforcement and legislative issues relating to the Telephone Consumer Protection Act and…

I have practiced in the telecommunications regulatory field, including before the FCC and state regulatory agencies, for some 35 years. This has included advising clients on all manner of compliance, rulemaking, enforcement and legislative issues relating to the Telephone Consumer Protection Act and Junk Fax Act, particularly before the FCC which develops the regulations implementing those statutes. My efforts include reviewing clients’ technology and TCPA compliance plans to determine whether they meet FCC requirements and advising on strategies for raising issues with the FCC.

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  • Posted in:
    Privacy and Cybersecurity
  • Blog:
    Privacy World
  • Organization:
    Squire Patton Boggs
  • Article: View Original Source

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