On January 19, a California Court of Appeals issued a decision calling into question the evidentiary value of electronic signatures. Dicta in the opinion directly contradicts a previous ruling in Gamboa v. Northeast Community Clinic, where the court stated the difference between physical and electronic signatures is a “distinction without a legal difference” because “electronic handwritten signatures have the same legal effect and are equally enforceable.”

In Iyere v. Wise Auto Group, a group of employees filed suit against their former employer, Wise Auto Group (“WAG”). WAG moved to compel arbitration and the plaintiffs filed declarations claiming they did not recall signing the arbitration agreement. The trial court denied the motion and WAG appealed.

The court of appeals reversed, holding that the plaintiffs’ inability to recall signing the arbitration agreement is irrelevant because they did not deny that their respective personal signatures appear on the document. The court noted that absent testimony that their physical signatures were forged or inauthentic, testimony they did not recall signing is insufficient to create a factual dispute.

Of importance, the court of appeals specified that the decision was based largely on the fact that the signatures were personal, physical signatures not electronic ones. The court stated, “while handwritten and electronic signatures have the same legal effect once authenticated, there is a considerable difference between the evidence needed to authenticate the two. Authenticating an electronic signature, if challenged, can be quite daunting.”

The court reasoned that an individual cannot confirm or deny the authenticity of an electronic signature simply by looking at the document. Accordingly, “the individual’s inability to recall signing electronically may reasonably be regarded as evidence that the person did not do so.” By contrast, “a person is capable of recognizing his or her own personal signature” and if “the individual does not deny that the handwritten signature is his or her own, that person’s failure to remember signing is of little or no significance.”

Troutman Pepper will continue to monitor developments in this area.

Photo of Madeline Baruch Madeline Baruch

Madeline specializes in financial litigation and health care insurance. She has assisted with complex civil litigation issues and has drafted motions to compel and dismiss, conducted discovery, argued in mediations and hearings, and drafted settlement and release agreements on behalf of corporations and…

Madeline specializes in financial litigation and health care insurance. She has assisted with complex civil litigation issues and has drafted motions to compel and dismiss, conducted discovery, argued in mediations and hearings, and drafted settlement and release agreements on behalf of corporations and insurance companies.

Photo of Brooke Conkle Brooke Conkle

Brooke Conkle offers consumer-facing companies compliance counseling and litigation services to help them address federal and state consumer protection laws. Recognizing the challenges facing financial services companies, she provides in-depth analysis of complex issues related to consumer protection and compliance.

Photo of Virginia Bell Flynn Virginia Bell Flynn

Virginia is a first chair litigator with a diverse practice, representing clients in the health care and financial services sectors. Her managed health care work is focused on defending insurers, managed care organizations, and plan administrators in complex multiparty and single-plaintiff litigation. Virginia…

Virginia is a first chair litigator with a diverse practice, representing clients in the health care and financial services sectors. Her managed health care work is focused on defending insurers, managed care organizations, and plan administrators in complex multiparty and single-plaintiff litigation. Virginia helps clients navigate a range of claims, including bad faith, breach of contract, ERISA, the Mental Health Parity Act (MHPA), out-of-network, and issues arising under common law. As a go-to advisor for some of the largest companies in the U.S., Virginia has litigated matters in more than 21 states.