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Mastering Information Governance with the ARMA IGIM 2.1 Framework – Part 4: Sustaining and Evolving IG Practices

By Kathryn Rattigan & Jim Merrifield on July 17, 2025
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Finally, after providing the building blocks for strong Information Governance (IG) programs and operationalizing that framework, we discuss how to sustain your IG program in the last part of the series. An effective IG program powered by the ARMA IGIM framework isn’t static. To remain relevant in an AI-driven world, it must be scalable, adaptable, and future-proof. Three domains are critical here:

  1. Architecture
  2. Infrastructure
  3. Continuous Improvement

1. Strengthening Architecture

Your information and technology architecture are the structural foundation for both IG and AI tools. Integration between systems of record and systems of engagement is key to maintaining data quality and accessibility.

Key for AI Adoption:
High-quality architecture supports real-time AI applications like predictive analytics by ensuring the latest data is always available.

Example: A logistics company improved delivery route optimization using an AI-powered tool. By standardizing taxonomy across data platforms, drivers received accurate real-time recommendations powered by up-to-date information.

2. Building Resilient Infrastructure

Infrastructure ensures that your IG program has the technological underpinnings needed to scale AI initiatives.

Key for AI Adoption:
Cloud-based storage solutions offer scalability for large training datasets, while encryption and robust APIs ensure those datasets remain secure.

Actionable Tip: Invest in automated tools to monitor both IG program performance and AI algorithm accuracy.

3. Continuous Improvement

AI tools and data environments are constantly evolving, requiring continuous updates to your IG practices to ensure alignment.

Key for AI Adoption:
A regular review cycle ensures AI tools remain effective when regulations change, or business needs evolve.

Actionable Tip: Schedule bi-annual program reviews to assess shifts in regulatory requirements or advancements in AI capabilities, and adjust IG policies accordingly.

By understanding how Architecture and Infrastructure fuel IG and AI success, your organization will stay competitive in an AI-driven future.

What can you do now? Conduct an infrastructure audit to ensure your current technology can support scalable AI solutions.

Series Wrap-Up

The ARMA IGIM 2.1 framework does more than streamline governance; it enables the technologies of tomorrow. By adopting strong IG practices you:

  1. Create a data foundation ready for AI-powered insights.
  2. Build trust, efficiency, and reliability into your operations.
  3. Maximize business value from cutting-edge tools.

Take the first step in transforming your organization’s approach to information governance today, and unlock the full potential of AI innovation.

Photo of Kathryn Rattigan Kathryn Rattigan

Kathryn Rattigan is a member of the Business Litigation Group and the Data Privacy+ Cybersecurity Team. She concentrates her practice on privacy and security compliance under both state and federal regulations and advising clients on website and mobile app privacy and security…

Kathryn Rattigan is a member of the Business Litigation Group and the Data Privacy+ Cybersecurity Team. She concentrates her practice on privacy and security compliance under both state and federal regulations and advising clients on website and mobile app privacy and security compliance. Kathryn helps clients review, revise and implement necessary policies and procedures under the Health Insurance Portability and Accountability Act (HIPAA). She also provides clients with the information needed to effectively and efficiently handle potential and confirmed data breaches while providing insight into federal regulations and requirements for notification and an assessment under state breach notification laws. Prior to joining the firm, Kathryn was an associate at Nixon Peabody. She earned her J.D., cum laude, from Roger Williams University School of Law and her B.A., magna cum laude, from Stonehill College. She is admitted to practice law in Massachusetts and Rhode Island. Read her full rc.com bio here.

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Photo of Jim Merrifield Jim Merrifield

Jim Merrifield is Robinson+Cole’s Chief Data Officer, a member of the Data Privacy + Cybersecurity Team, and a non-attorney contributor to the Data Privacy + Cybersecurity Insider blog. He has spent nearly 20 years helping organizations of all sizes, including law firms and…

Jim Merrifield is Robinson+Cole’s Chief Data Officer, a member of the Data Privacy + Cybersecurity Team, and a non-attorney contributor to the Data Privacy + Cybersecurity Insider blog. He has spent nearly 20 years helping organizations of all sizes, including law firms and Fortune 500 companies, develop and implement practical information governance strategies, policies, and best practices. Jim is a well-respected expert in the information governance industry. With an extensive background in policy development and enforcement, enterprise program deployment, and technology solutions, he has earned a strong reputation as a knowledgeable practitioner and reliable consultant. His deep understanding of the space is reflected by his many publications, lectures, and consulting services for top-tier companies and law firms. Jim holds a bachelor degree in Legal Studies from Quinnipiac University and is a certified information governance professional (IGP).

Jim’s innovative thinking and commitment for the industry has enabled him to create the popular podcast, InfoGov Hot Seat, a platform for candid conversations featuring practitioners, consultants and solution providers – offering valuable perspectives to listeners about legal technology and managing information as an asset.

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  • Posted in:
    Technology and AI
  • Blog:
    Data Privacy + Cybersecurity Insider
  • Organization:
    Robinson & Cole LLP
  • Article: View Original Source

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