Below is an excerpt of an article authored by Intellectual Property + Technology partner Jacqueline Pennino Scheib that was published in Corporate Counsel on November 7, 2025.
“Information technology projects frequently fail to deliver on expectations. They routinely fall short of the expected deliverables and take longer and cost more than planned. To the extent there is ‘blame’ to be placed for these failures, it is often shared by both the customer and the vendor. The good news is that a major source of these problems is miscommunication and that is an area where spending time to implement a detailed agreement can save you future heartache.”
Many manufacturers have to address technology contracts as part of their automation efforts. Read eight of the most critical clauses where Jackie recommends focusing attention here.