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How to Reassure Stakeholders When Facts Are Still Unknown During Cyber Incidents

By Jena M. Valdetero & Wouter van Wengen on December 24, 2025
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Cybersecurity incidents pose a fundamental challenge: How do you reassure stakeholders while acknowledging that many facts remain unknown early in forensic investigations? Jena Valdetero and Wouter van Wengen of Greenberg Traurig and Jonah Pitkowsky, Lily Williams and Jamie Singer of FTI Consulting examine how threat actors increasingly employ triple extortion tactics, from encrypting and exfiltrating data to DDoS attacks and swatting that brings cyber threats to executives’ literal front doors, requiring careful coordination between legal counsel and communications professionals to build messaging that adapts to evolving scenarios.

Read “How to Reassure Stakeholders When Facts Are Still Unknown During Cyber Incidents,” co-authored by Jena Valdetero and Wouter van Wengen, published by Corporate Compliance Insights.

Photo of Jena M. Valdetero Jena M. Valdetero

Jena M. Valdetero serves as Co-Chair of the firm’s U.S. Data Privacy and Cybersecurity Practice, and is a trusted advisor to clients facing complex and high-stakes data privacy and security challenges. With a track record of leading thousands of data breach investigations for…

Jena M. Valdetero serves as Co-Chair of the firm’s U.S. Data Privacy and Cybersecurity Practice, and is a trusted advisor to clients facing complex and high-stakes data privacy and security challenges. With a track record of leading thousands of data breach investigations for more than 20 years, Jena combines her broad litigation experience with a deep understanding of the evolving privacy landscape to protect her clients’ interests. She is highly skilled in defending companies in privacy and data breach litigation, particularly class actions, and is proactive in helping clients prepare for incidents by designing and facilitating customized tabletop exercises.

Jena offers practical, results-driven counsel on data privacy and security compliance programs and guides clients through privacy and cyber risk considerations in mergers, acquisitions, venture capital, and securities transactions. Her experience spans a wide range of privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Gramm Leach Bliley Act (GLBA), and the Health Insurance Portability and Accountability Act (HIPAA). Certified as a privacy professional through the International Association of Privacy Professionals (CIPP/US),  Jena provides clients with actionable insights on both current and emerging privacy regulations. She previously served as KnowledgeNet Co-Chair for the International Association of Privacy Professionals, further reflecting her leadership in the field. Jena is a founding board member of the Chicago Compassion Project, a nonprofit supporting low-income families in Chicago.

Jena has been recognized by Chambers USA as a leading privacy and data security lawyer, with clients praising her “very deep knowledge of subject matter” and calling her “extremely responsive and business-minded.” She is trusted for her “great strategic advice” and practical approach to complex data privacy issues, with one client saying, “I’d unequivocally recommend her to anybody with any kind of privacy or data breach concerns.”

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Photo of Wouter van Wengen Wouter van Wengen

Wouter van Wengen is a member of the corporate practice in Greenberg Traurig’s Amsterdam office. He focuses his practice on intellectual property law, IT contracts and data protection law. He represents national and international clients in the creative sector, the technology industry…

Wouter van Wengen is a member of the corporate practice in Greenberg Traurig’s Amsterdam office. He focuses his practice on intellectual property law, IT contracts and data protection law. He represents national and international clients in the creative sector, the technology industry, and a variety of other companies.

Wouter holds an LL.M. degree in information law at the University of Amsterdam, and an LL.M. degree in Intellectual Property Law at Indiana University Maurer School of Law and is a member of the Dutch Bar Association.

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  • Posted in:
    Privacy and Cybersecurity
  • Blog:
    Data Privacy Dish
  • Organization:
    Greenberg Traurig, LLP
  • Article: View Original Source

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