European Paving Designs has provided labor and materials for paving projects in Washington and California for over 40 years. In 2012, the company decided to partner with Levelset to streamline its payment process and better protect itself from risk.
After a decade of successful partnership, European Paving decided to increase its preventive risk measures and try out Levelset’s Legal Guard — the only construction-specific legal plan helping contractors stay ahead of potential legal challenges.
Melissa Niehoff, the company’s contract administrator, wears many hats on a day-to-day basis. The entire team at European Paving relies on her to complete contracts, handle preliminary notices, answer all phone calls for both of their locations, notarize documents, perform audits, and more.
While she absolutely loves her job and the people that she works with, trying to juggle all of these tasks while ensuring that the company is well-protected and business costs are at a minimum is challenging, to say the least. So, when Mellisa’s Levelset account manager first mentioned Legal Guard to her, she was intrigued because of how much Levelset had already been able to help the business.
Prior to Legal Guard, European Paving used an attorney Melissa’s team had found for all of their legal needs. However, this came at a costly hourly rate — even if they only had a simple question to ask — and the process wasn’t always time-efficient. Furthermore, Melissa wanted a solution that was preventative rather than reactive.
“Watching projects come and go or get delayed throughout the pandemic, we wanted to protect ourselves the best that we could. We felt that Legal Guard would add an extra layer of protection,” Melissa told us.
Given how much Melissa already trusted the Levelset team, and after learning that Legal Guard would pair the company with an in-state attorney in addition to the legal services they needed for an affordable, flat rate, she signed up immediately.
“We have such a trusting relationship with Levelset that we always go to them with our questions. They’ve never led us astray. They’re just a really great team, and we love working with them.”
– Melissa Niehoff, Contract Administrator at European Paving Designs
Upon purchasing a Legal Guard subscription, Melissa said integrating it was a “seamless transition” with the company’s existing Levelset account.
When the team first reached out to their attorney with a legal question, the response they received solved the issue at hand and allowed them to swiftly move forward with peace of mind. Melissa told us that “it was more validating to move forward with Legal Guard than with paying the attorney we’d used per hour — especially if we just had a quick question.”
Now, European Paving Designs operates knowing that it is protected financially and that it has lowered its legal risk, too. Melissa and her team are thrilled to have a cost-effective, trustworthy solution to rely on.
“I can’t say enough about the team at Levelset. All of my experiences have been very enjoyable,” Melissa said. “Every time we have conversations or need to contact them with a question, they’re always very quick to answer. If we need a legal answer to something, well, that’s where Legal Guard has come in and been beneficial.”
With the continued help of Legal Guard, the team at European Paving Designs is confident that they will continue to thrive without worry of nonpayment or legal disputes.
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The post How One Company Easily Reduced its Legal and Financial Risk appeared first on Levelset.